Our Quality Policy
As an organization operating in the veterinary health sector under the name Simurg İlaç Kimya Sanayi ve Ticaret Ltd. Şti., we aim to offer quality products, ensure customer satisfaction, and continuously improve our quality management system by adhering to the following principles.
Customer Satisfaction: We continuously improve the quality of our products to meet the expectations and needs of our customers, and deliver on time and reliably. We consider customer feedback and work to improve our service quality.
Compliance with ISO 9001 and GMP Standards: We ensure full compliance with GMP and ISO 9001 quality management system standards in our production processes and adhere to legal regulations. We apply rigorous inspection processes for the safety, effectiveness, and quality of our products.
Continuous Improvement: We regularly review our quality management system, identify deficiencies, and carry out improvement activities to address them. We follow developments in animal health with innovative solutions and a scientific approach.
Team Participation and Training: We ensure that all our employees act with quality awareness and receive training for continuous development. We strengthen quality management system processes with employee participation and target quality as a team.
Environmental and Social Responsibility: We adopt an environmentally sensitive approach in our production processes and integrate sustainability and environmental management systems. We also work to increase the effectiveness of medical products to contribute to public health and safety.
Supplier Relations: We cooperate with quality and reliable suppliers to ensure high quality in our supply chain. We regularly evaluate suppliers and apply quality assurance criteria.
Simurg İlaç Kimya conducts its activities in accordance with this quality policy and adopts quality as a primary goal at every level. By continuously improving the quality of our products, processes, and services, we aim to offer the best solutions to our customers.